The Change Exchange

Rated number 9 out of the Top 20 Change Management Podcasts by Feedspot website. The Change Exchange endeavours to discuss the hot topics that are top of mind for leaders and organizations today in the face of change. Our goal is to provide meaningful conversation around the change landscape, clear-cut solutions and desired impacts. Positionné au 9e rang des 20 meilleurs podcasts en gestion de changement par le site web Feedspot. L’objectif de la série Entretien sur le changement est de présenter les principales préoccupations actuelles des leaders et des organisations face au changement. Nous voulons discuter de sujets pertinents au contexte des changements et aux solutions claires ainsi qu’aux effets souhaités.
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The Change Exchange








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Jan 4, 2023

As corporate climate action and standards continue to evolve, professional services firms have an important opportunity and obligation to act on the climate crisis, both within their own organizations and with their clients. In this episode, Kate Morican is joined by Sheri Penner, Deloitte Canada's Executive Sponsor for WorldClimate, to discuss how Deloitte is approaching the changes required to model authentic climate action, avoid greenwashing, and achieve the deep emissions cuts required to achieve net-zero in line with leading standards.

Aug 25, 2022

As organizations set out on their net-zero journeys, mobilizing their people has become a critical factor to accelerate climate action. Businesses are realizing that in doing so they will also be better able to attract and retain talent, raise productivity, and achieve long-term stakeholder value. In this episode, Kate sits down with Ben Fish, a Partner in Deloitte’s Australian practice, to discuss how organizations have been transforming to meet the challenges of the climate crisis.

Feb 23, 2022

As Covid-19 restrictions loosen around the world, organizations are grappling with where and how work will be done in a hybrid world. Deloitte’s Next Normal is a reimagined, flexible way of working that enables everyone to create value by making purposeful choices about where and how we work and how we define and measure success. In this episode, Kate Morican is joined by Laura Nisbett, Partner in Deloitte Consulting, to discuss Deloitte's transition and how we are supporting our clients adapt to the Next Normal. 

Aug 30, 2021

As the concept of the Social Enterprise grows increasingly important, connecting people to meaningful purpose will be critical to organizational success. In today’s episode, Kate sits down with Mike Robitaille to discuss the link between organizational and societal transformation. Transformations within an organization are not happening in isolation from the outside world, often these initiatives are a driven by an external pressure. This episode looks at the emerging importance of connecting purpose with the larger ecosystem or context of our organizations and transformations.  

Jun 29, 2021

In episode twenty-one of the Change Exchange podcast, Kate Morican and Janine Nel, Partner in Deloitte Consulting and leader of Deloitte's the Global ER&I Future of Work Community discuss the disruptions and opportunities for transformation within the Energy, Resources and Industrials Industry. 

May 31, 2021

With the continuous acceleration of digital transformation activity and technological change within organizations, the workforce has become key to scaling and sustaining the value of digital investments. In this episode of the Change Exchange, host Kate Morican is joined by Sebastien Gelus, a leader in Deloitte's Human Capital practice who specializes in applying Human-Centered Design approaches to workforce change, particularly in the context of digital transformation. They discuss a refreshed approach to the people side of digital transformation. Using some tangible examples from the field, Sebastien argues that organizations too often jump to trying to redefine their culture for digital without taking the first crucial step - to clearly define what the future of work in a more digital future will look like. Only then can organizations begin to look at the changes in culture, behaviours and mindsets they may need to design around to realize their transformation goals.

Click here to access Deloitte and MIT’s book, The Technology Fallacy

Apr 30, 2021

In today’s business landscape, how are organizations able to focus on adaptability and agility while continuing to drive scale and efficiency? Faced with ever-increasing external threats, organizations may need to take bold steps to accelerate growth. In this episode, Change Exchange host Kate Morican sits down with Mark Reid and Hetal Pandya to discuss the Two Speed Organization and how this model helps transform organizations to survive in our rapidly changing environment and resolve tensions between operating at scale and being agile.

Mar 23, 2021

With the increasing pace of change, organizations are rapidly pivoting services and operating models, impacting their change strategy. In this episode of the Change Exchange, host Kate Morican and her guests discuss how change centers of excellence (CoE) are becoming key to executing organization strategy. Kate is joined by Kat Lee and Emily Boudreau, both Deloitte Canada partners in the organization transformation practice.  With her guests, Kate will discuss the definition of a change CoE, and how that changes for different organizations, how to get clear of the value it will deliver and the operating models and structures to be in place to ensure success with a change CoE.

Feb 22, 2021

The Deloitte Human Capital Trends report is a keystone thoughtware piece developed by Deloitte, now in its tenth annual installment. In this episode, Change Exchange, host Kate Morican sits down with Aaron Groulx, who leads Deloitte’s HR Transformation Advisory practice, to discuss the 2020 Human Capital Trends Report, titled Leading the Social Reinvent With a Human Focus. Aaron and Kate dive into the trends and discuss how Aaron sees these trends come alive and be applied in our workforce now. Listen now to hear from Aaron and Kate as they discuss how organizations and individuals can rethink our working world with a human focus.

Click here to learn more about our NEW 2021 Human Capital Trends Report

Jan 28, 2021

Transformation ultimately boils down to changing human behaviourBut humans are complex, and changing behaviour can be hard. In this episode, we are sitting down with James HealyBehaviour First lead from the Australian firm, and Victoria Bovaird, national Transformational Change lead for Canada, to discuss Deloitte’s Behaviour First methodology and how it can be embedded into transformation. Listen as they translate findings from academia into tangible action for organizations in nudging stakeholders to change behaviours.

Click here for the Deloitte Behaviour First intro video.

Click here for the Deloitte Behaviour First blog post.

Dec 23, 2020

In today’s world of disruption, organizations need to embrace the non-traditional. One essential element for success is to understand the informal structures within the organization using organizational network analysis. In this episode, we are sitting down with Mark Reid and Victoria Bovaird, national leaders of organizational design and transformational change, respectively to discuss organizational Network Analysis and how it relates to an organization’s transformation. Listen now to hear Kate Morican and her guests discuss the importance of network analysis, balancing these invisible networks with the traditional model and how analysis can help drive transformation.

Sep 18, 2020

Before the pandemic of COVID-19 hit Canada, Keli Whidden, Director of the Deloitte Transformation practice was developing and designing change projects virtually. On this episode of the Change Exchange, Kate sits down with Keli, to discuss the new requirement to lead virtually, how to best execute transformation in our new world, and what the human implications of this truly are. Keli shares details on their pragmatic understanding of working with individuals through this difficult time, co-creation of the client process, and shares practical learnings on tools and tactics. Listen now to hear from Keli and Kate as they discuss these realities; some difficult but some daring and hopeful.   

Apr 30, 2020

The world has changed overnight. The rapid spread of COVID-19 has had far-reaching implications to organizations. Through times of uncertainty, leaders have to interpret the impacts and navigate these new realities, as their people look to them for guidance, responsiveness, and authenticity. On this episode of the Change Exchange, Kat Lee, Deloitte Partner joins Kate to discuss how organizations can continue to lead with confidence amidst the world Covid-19 pandemic. Kate and Kat will discuss the key challenges leaders are facing right now while juggling both the business and human needs brought on by our new reality. Hear from Kat, as she demonstrates and explores how leaders can continue to lead change in organizations during and after this disruption.

Jun 12, 2019

In this episode of the Change Exchange, Kate Morican sits down with Mike Bentley, Deloitte US National Change Leader, to discuss the evolving state of change itself. 

Listen in to hear from Bentley as he dives into change becoming its own discipline within our organizations and how data plays a role in how we see change, integrating science and measurement into tactics, milestones and outcomes. Change is changing, find out how.

Jan 30, 2019

In this episode of The Change Exchange, Raj Mudhar and Kat Lee joins Kate Morican to discuss how agile has evolved from a software implementation methodology, to a mindset and culture that organizations are striving for, well beyond technology. Tune in to this insightful conversation where we discuss the origins of the concept of agile, how the talent agenda correlates to organizational agility, how the roles of leadership and HR need to shift in an agile environment, and lastly what we’ve seen as common and identifiable habits that successfully agile organizations have adopted.

Oct 19, 2018

In this episode of The Change Exchange, Jeff Moir joins Kate Morican for the second time to discuss the shift towards a hyper connected workplace, and what that means for organizations. Organizations have more communication tools, and more information to process than ever before, and the shift between work and home is constantly blending. Tune in to listen to the benefits, and more importantly, the risks, of this new reality, and what organizations can do to manage the challenges associated with hyper-connectivity.

Jun 20, 2018

In this episode of The Change Exchange, Kate Morican interviews Heather Stockton, Deloitte’s global Future of Work leader. Heather and Kate discuss the new realities that are shaping the way work gets done, including disruptive technologies, changing employee mindsets, and shifting workforce models, and what organizations can do to prepare and address these transformational changes.

Oct 19, 2017

In this episode of the Change Exchange, Kate Morican and Jeff Moir, Deloitte Canada’s Human Capital lead, discuss the implications of robotics on the future of work. Tune in as they discuss the potential consequences and benefits of a new era of technology in the workplace, and how organizations in Canada and around the world are preparing.

Jun 26, 2017

In this episode of the Change Exchange, join Kate Morican and Jennifer Walkey, Deloitte’s culture resident authority in Canada, as they discuss how organizational culture can be a true competitive advantage in attracting and retaining the best talent, as well as delivering differentiated business performance, in an ever evolving business environment. Tune in as we dive into practical insights from the 2016 Human Capital Trends Report on understanding, modeling, and reinforcing culture within an organization.

Dans cet épisode d’Entretien sur le changement, nous rejoignons Kate Morican et Jennifer Walkey, les spécialistes de Deloitte sur la culture au Canada, qui discutent des raisons pour lesquelles la culture organisationnelle peut être un réel avantage concurrentiel pour attirer et retenir les meilleurs talents et pour avoir un rendement d’entreprise distinctif dans un milieu en constante évolution. Assistez à cet entretien au cours duquel nous approfondirons les perspectives pratiques du rapport Tendances relatives au capital humain en 2016, qui explique comment comprendre, façonner et renforcer la culture au sein d’une organisation.

May 5, 2017

In this episode of the Change Exchange, Kate Morican interviews Josh Bersin, founder of Bersin & Associates and co-author of Deloitte’s Human Capital Trends Report. Join Kate and Josh as they discuss major changes in the Human Capital landscape, based on the 2017 edition of the report, as well as the most significant disruptors to watch out for. Tune in to hear how increased employee empowerment, augmented business demands, and artificial intelligence are transforming the way companies shape the employee experience and the manner in which HR delivers solutions to the business.  

Dans cet épisode des baladodiffusions The Change Exchange (Entretien sur le changement), Kate Morican rencontre Josh Bersin, fondateur de Bersin & Associates et coauteur du rapport Tendances relatives au capital humain de Deloitte. Écoutez leur échange au sujet de l’édition 2017 du rapport ainsi que des grands changements en cours dans le domaine du capital humain et des principaux éléments perturbateurs à surveiller. Josh Bersin nous explique comment l’habilitation accrue des employés, l’augmentation des exigences opérationnelles et l’intelligence artificielle transforment l’expérience des employés en entreprise et la façon dont les ressources humaines (RH) offrent des solutions aux entreprises.

Mar 9, 2017

In this episode of the Change Exchange, Kate Morican speaks with Jason Galea, Deloitte’s leader for Learning Solutions in Canada, about the growing importance of fostering a strong learning and development culture within organizations.

Dans cet épisode de la série Entretien sur le changement, Kate Morican discute avec Jason Galea, leader du groupe Solutions d’apprentissage de Deloitte au Canada, au sujet de l’importance grandissante de favoriser une solide culture d’apprentissage et de perfectionnement au sein des organisations.

Feb 27, 2017

In this episode of the Change Exchange, Kate Morican and Stavros Demetriou, the Deloitte lead for People Analytics within Deloitte Canada, discuss how organizations are leveraging HR and business data to drive and support transformation.

Jan 17, 2017

In episode three of the Change Exchange podcast, Kate Morican and Amir Rahnema, Deloitte’s national leader for Organization Design, discuss the changing landscape of organization design and the importance of blending organization design best practices into strategies and plans surrounding change.

Dans le troisième épisode de la baladodiffusion Entretien sur le changement, Kate Morican et Amir Rahnema, le leader national du groupe Conception organisationnelle de Deloitte, discutent de l’évolution de la conception organisationnelle et de l’importance d’intégrer les meilleures pratiques de conception dans les stratégies et les plans de changement.

Oct 28, 2016

In our second episode, Kate Morican interviews Stephen Harrington, Deloitte’s resident expert on leadership development and employee value proposition (EVP) guru. Throughout the podcast, we discuss the EVP and how strategic change initiatives become more powerful when the end-to-end employee experience is considered by leaders. We discuss the importance of placing the employee at the centre of design thinking, and why delivering a consistent, end-to-end employee experience that is aligned with culture can better deliver business outcomes.

Dans notre deuxième épisode, nous réalisons une entrevue avec Stephen Harrington, l’expert résident de Deloitte en perfectionnement des leaders et gourou de la proposition de valeur aux employés. Tout au long de la baladodiffusion, nous examinons la proposition de valeur aux employés et expliquons pourquoi les initiatives de changement stratégique sont plus efficaces lorsque les leaders tiennent compte de l’expérience des employés de bout en bout. Nous expliquons également pourquoi il est important que l’employé soit au cœur de la pensée conceptuelle, et pourquoi une expérience des employés de bout en bout uniforme et harmonisée avec la culture peut produire de meilleurs résultats d’affaires.

Jun 29, 2016

In the first edition of the Change Exchange, Kate Morican interviews Stephen Harrington, Deloitte’s resident expert on leadership development. Touching on how to assess leadership capabilities and development programs, how to develop courage within leaders today and how to apply leadership strategies and mental models to everyday scenarios, Kate and Stephen provide fascinating insights on a key issue for organizations today.

Dans le premier numéro d’Entretien sur le changement, Kate Morican a une entrevue avec Stephen Harrington, le spécialiste résident de Deloitte en perfectionnement des leaders. Abordant des sujets tels que la façon d’évaluer les capacités de leadership et les programmes de perfectionnement, la stimulation du courage chez les leaders d’aujourd’hui et l’application des stratégies de leadership et des modèles mentaux aux scénarios courants, Kate et Stephen présentent des perspectives intéressantes sur un enjeu clé des organisations d’aujourd’hui.